Contact a Librarian

The Staff of the Reference Department (Chester County Library) checks the Reference email Monday through Friday. We try to respond by the next business day.

If you have questions about your account, the Chester County Library System, the Chester County Library System Catalog, or Web Site please complete the following form.

Be sure to give us your name, e-mail address and telephone number. If asking about services at a particular system library, please include the name of the library.

You may place holds on library materials yourself. Click here for instructions.

For genealogical research, you may contact the Chester County Historical Society which offers a fee-based research service.

Your name, phone number and email address will be kept confidential and will only be used to contact you with an answer to your question or for clarification.

Name Required: * E-mail Address: * Required. Phone Number If you are requesting a reserve on materials, please give us your library card number: And what library would you like to pick up the material: Please choose a Library Atglen Avon Grove Bayard Taylor Chester County Chester Springs Coatesville Downingtown Easttown Hankin Honey Brook Malvern Oxford Paoli Parkesburg Phoenixville Spring City Tredyffrin West Chester Please type your question. If you are requesting a reserve on materials, please list the author, title,and type of material, for example, book, video or audiobook.

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Ask Here PA is designed to provide fast answers to your questions, using information found on the Internet and in proprietary databases funded by libraries. In most cases, Ask Here PA Librarians will provide an answer online in 15 minutes or less! If your question involves lengthy research, we'll get you started and/or provide a referral for you or your question.



Please note in most cases you will be communicating with a librarian who does not work at your local library and does not have access to your individual records related to overdues, renewals and other account specific activity. Ask Here PA librarians will be pleased to assist you in finding contact information for your local library, or you may find it by going to: Commonwealth Libraries: PA Libraries on the Web.

Staff at System libraries have been trained to answer questions on assigned shifts, responding to questions from anywhere in the state. We still offer Ask A Librarian for questions about your Chester County Library System account, catalog or website. But if you need to know a country's capital or a statistic in the middle of the night, give this new cooperative venture a try!